Designing Human Experiences

Marcus Podorf believes in taking the human approach to everything.

For 21 years, Marcus has successfully led the holistic brand and marketing transformation of premium and luxury brands, delivered fully tailor-made and integrated marketing strategies, and advised on the latest approaches for brand and integrated marketing excellence.

His deep roots in brand strategy and strategic planning, including digital, user-centric platforms, CRM, UX and CX, and also direct marketing and sales tactics, can boost brand awareness, market sales and positions, and strengthen customer relationships.

To execute each project, Marcus works with dedicated teams both off site in one of the 200+ WeWork offices worldwide and also on site with the client. He also relies on a network of national and international specialists for the management, execution and implementation of the projects, depending on the project’s scope and its specific skill requirements.

Guiding principles

  • Stay true and think in all dimensions.
  • Plan customer connections and seamless interactions.
  • Deliver successful branding, marketing and communication strategies.
  • Master transition, implementation and brand excellence.
  • Provide leadership and supervision at every step in the process.
  • Seek change proactively and develop new business strategies.
  • Create new state-of-the-art experiences.
  • Have the big picture in mind when managing brands, products and services.
  • Prove every day you were the best choice for the task ahead.
  • Love getting great sh!t done.

Excellent collaboration, a good listener and a good thinker. Is comfortable challenging opinions in a constructive way. Creative and flexible, yet doesn’t lose sight of what is important.‘ – Anja Langer Jacquin, Founder of ValueChange start-up and former Managing Director EMEA & Russia of CISCO Consulting

Full Scope Strategies

  • Brand Identity & Brand Identity Design
  • Brand Core Experiences/BX
  • Brand Strategy & Design
  • Branding & Campaigning, Creative Messaging
  • Change Management & Roll-out
  • CRM – Customer Relationship Management
  • User Engagement Strategies
  • Customer Segmentation, Loyalty & Retention Strategies
  • Customer Experiences/CX
  • Direct Marketing, Direct Sales Strategies & Tactics
  • eCommerce Strategies
  • GDRP solutions
  • Implementation Services
  • Plattform Strategies & Concepts
  • Physical & In store Experiences
  • Purpose Design & Execution
  • Storytelling, Content Strategies & Customer Contact Points
  • User Experiences and User Experience Design Strategies/UX
  • Value Proposition Design & Strategic Sales Narratives

And more